I bought this for my fiance and she really likes it. She was always having to use a regular iron which gives inconsistent results and with this she had a very easy time getting the vinyl to stick properly to her sweaters and shirts. As I think others have said the instructions were not clear at all but we figured it out. We haven't had it a long time so I can't speak yet of it's longevity but it works well and a lot cheaper than the other ones made by the brand name manufacturer. I think it's silly though that it's able to use a mug attachment but that they don't sell their brand of mug attachments separately that goes with this machine. We may try a generic one and hope it works. They do make a mug only version of this machine in their brand but it's very expensive.